Use Cases
One AI layer. Five operational domains.
SportsBookIQ monitors your entire sportsbook operation — from compliance and fraud to trading, CRM, and platform health — through a single connected intelligence layer.
Customer Intelligence — SafeScore
SafeScore: explainable customer risk scoring
A customer's activity triggers a SafeScore change. The operator sees the score, grade, commercial context, and behaviour-level contribution in one view; compares it with the wider book; then drills into the customer before deciding whether to monitor, retain, restrict, or investigate.
Population prioritisation
Find the accounts that need attention without manually reviewing every customer.
VIP context, not false alarms
Balance large-stake behaviour against live GGR and value so profitable VIPs are not treated as risky on stake size alone.
Horseracing sharpness
Populate Beat SP only where horseracing bets and settled SP results are available in the operator feed.
Connected Intelligence
Every module shares the same intelligence layer
A fraud signal in one module becomes a compliance alert in another. A trading anomaly triggers a player investigation. SafeScore sits at the centre of this — the bridge where player intelligence, fraud and account integrity, and trading signals meet in a single customer view. SportsBookIQ connects signals across domains because risk does not respect departmental boundaries.